FAQs
FAQs
How can I place an order?
You can place an order through our website by adding items to your cart and choosing a payment method.
You can also contact us via Instagram, and we will assist you with placing your order.
What payment methods are available?
We accept online payments via bank cards through the website.
How long does delivery take?
Delivery within Romania usually takes 1–3 business days. Across Europe — 3–7 business days.
Can I return a product?
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How can I contact you?
You can reach us via the contact form or messengers listed on our website.
